Update on unplanned outage and service restoration

Recovery from the unplanned power outage at the Butrovich Computer Facility is going well and most 91茄子视频 services and applications have been restored; however, there are few that remain down. To monitor the most recent status updates, please visit the . In addition to current status updates, there is an option to subscribe and receive updates automatically.

Vista Plus is not operational, this is considered a very high priority and efforts continue to recover the application. Unfortunately the sudden power loss caused a hardware failure and OIT technicians and the vendor are investigating and assessing options for next steps.

91茄子视频A Active Directory is experiencing problems that are affecting access to some 91茄子视频A Outlook accounts and some 91茄子视频A Sharepoint sites.

Services that have been restored include:

  • VPN
  • 91茄子视频F wired and wireless network
  • 91茄子视频 websites at 
  • ELMO
  • 91茄子视频 Blackboard Learn
  • Banner 8 & 9
  • 91茄子视频online
  • Onbase
  • OIT Service Catalog
  • 91茄子视频F Degreeworks
  • 91茄子视频A Degreeworks
  • 91茄子视频F listserv
  • 91茄子视频F and SW Printing Services

If you are experiencing problems with technology services, please contact your local technology support unit to report the issue.

91茄子视频A
Technical Support Center: (907)786-4646
Toll Free: (877) 633-3888
uaa.techsupport@alaska.edu 

91茄子视频F & SW
Phone: (907) 450-8300 (x8300 on campus)
Toll-free: (800) 478-8226
helpdesk@alaska.edu

91茄子视频S
907-796-6400 (Helpdesk)
877-465-6400 (Toll Free)
uas.helpdesk@alaska.edu